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Nurses Behaving Bad

June 16, 2015 by Joycelynn

Nurses Bullying Other Nurses Online

Nurses bullying other nurses. This is NOT a new problem. Social media has introduced a new way of bullying: bullying other nurses online. This time, the bullies get to hide behind a screen, so the words become more cruel and more justified by the perpetrator. We’ve all heard the horrifying stories of adolescents and children bullying at school and online which reaches a point of suicide of the victims. You would think once adolescents reach adulthood, they would grow up and this bullying nonsense would stop. It doesn’t stop. It continues. You would think nurses would have the professionalism to not be bullies. It’s not the case. Sad truth. The internet should be a bully free zone. We have the right to a safe environment, physically and emotionally.

Nurses bullying other nurses

Nurses Bullying Nurses

Nurses bullying nurses is not new. The WorkPlace Bullying Institute has an excellent article out, entitled NurseZone.Com: Nurse Bullying. An Ongoing Problem in the Health Care Workplace. According to this article from 2013, 18-31 percent of nurses have experienced some form of bullying in the workplace. While this article is speaking about workplace bullying, one very important comment made, points out under-reporting. “One problem that seems to perpetuate bullying in health care is the underreporting of threatening and intimidating behavior.”  

I’ve not seen online bullying between nurses to the extent of workplace bullying. However, when I’ve seen it, the words exchanged seem to be much more abusive and angry in nature. Do people feel hiding behind a screen somehow safeguards them, and they can get away with saying whatever they want?

 

Nurses Bullying Other Nurses Online

Social Media has evolved over the past 20 years. I remember when AOL had “chat rooms” and our worlds started to expand. The first MAJOR social media forum which continues today is Facebook. The other is Twitter. By far, since Facebook has no character limits, it’s an easy way for people to say whatever they want to say, whenever they want to say it, and write as much as they want. Nurses bullying other nurses has now advanced to a new level. Nurses hiding behind a screen, feeling anonymous, and saying whatever they want about other people.

Definition of a Nurse Bully

Nurses bullying other nurses

Bullies are bullies. Nurses bullying other nurses  It doesn’t matter if they are nurses, teachers, lawyers, or stay at home moms. Bullies are brutal, uncontrollable, exhibit low self-esteem (even though THEY feel like they are superior), and is really yearning for attention. Nurses aren’t exempt from this behavior. I’ve seen many examples recently where there is just NO filter on posts, and most I’ve seen have not been provoked. Out of the blue nurses feel the need to mention specific people. It’s one thing to make a status update for example that you are tired of working with lazy nurses (which honestly still is inappropriate as you should NOT be discussing your workplace online). It’s an entirely DIFFERENT situation to create an unprovoked status update, naming people, and then verbally attacking responders who don’t see eye to eye with the verbal attacks.

NOBULLYING.COM has an interesting article related to cyber-bullying called Adult Cyber-bullying: Harassment in the Information Age.  The article talks about Internet Trolls. Here is their definition:

“Adult cyber bullying often takes the form of “trolling”. The word comes from a reference to the method of catching fish by trolling a baited line in the water and waiting for a fish to bite. In the same sense, the Internet troll tries to “catch” an unsuspecting victim to demean and humiliate. Trolls are an annoying problem for those who use the Internet regularly. They are present on social media and in the comments sections of various websites, articles, blogs, and other online forums.“

This article also points out:  “It is also against the law to “harass,  annoy, or offend another person.”

Nurse Bullying Examples

For the past several years, I’ve seen nurses bullying other nurses online and have experienced it myself to the point I I’ve blocked people. I have several nurse bullying examples to share.

My personal beliefs on social/moral issues is just that. MY beliefs. I shared a picture one day that was beautiful to me. It was the picture of a tiny unborn baby. I make the comment that I loved all life, from pre-birth, until very elderly. I honestly wasn’t making a statement for or against abortion. It was just a beautiful picture, and reminded me of life. I had several nurses take offense to that, and start attacking my belief system, and verbally insulted me for my choice of picture. They harassed me to the point I blocked them. I was sent links to articles trying to belittle what they thought were my views. They questioned my intelligence as a nurse and I set boundaries. I wasn’t going to allow their opinions of me to have any sort of power over me. First of all, it didn’t require a response from those nurses. Second, my sharing was none of their business, and third, it didn’t shake who I was.

Recently, as nurses bloggers and nurse entrepreneurs have made their way to the forefront, so have their criticizers. I have one nurse friend who is awesomely talented and gifted in the Internet Technology arena. I’m SO thankful for her. She has the background of a clinical nurse and has been able to contribute greatly to the world of nursing as she bridges the gap between nursing and technology. Brittney Wilson, BSN, RN, (aka The Nerdy Nurse)  has authored a book called The Nerdy Nurse’s Guide to Technology. There was a nurse blogger did a book review,  and called into question the author’s credentials. She also commented against her branding (fun nurse cartoon caricature trying to also share serious content), and went into depth about a few spelling or grammatical errors.  She then went on to criticize that the author received some income as an affiliate marketer.  Truly, how a nurse entrepreneur creates  income was really not any business of that blogger. It wasn’t necessary for the book review. I re-read the review today. It didn’t reflect on the author to me. I know her.  She is real. When you don’t really know someone, you may not truly be capturing the whole picture when you decide to write.

A few months ago, there was a nurse who felt compelled to lash out at nurses who are overweight. She herself admits to having a past weight issue, and now that she has lost some of her weight, she somehow feels it is OK to speak up against overweight nurses. She was making a correlation between weight and nursing competence. That wouldn’t be as horrible as it sounds, but this nurse has been on a social media forum where she lashed out personally at people for being overweight. There is more to weight, than being fat & in this article I wrote about fat nurses.  What if, we as nurses supported our peers in victories and struggles, instead of throwing out judgement? What was the intention of lashing out against overweight nurses? Did it serve as a way to help? No… In my eyes it made me lose any respect I had for this nurse, and I have unfollowed and unfriended her on social media.

A nurse recently made an unprovoked comment, speaking out against Scrubs Magazine, and Katie Duke, where she called Katie “the fat one” (I have a snapshot of this, as it has been taken down after she received comments related to her criticisms).  Katie appears to be very comfortable in her skin, and is such a positive force. She is as confident as they come, and I’m so proud she know’s who she is, so I don’t believe that she would give that comment any power over her. Her fitness is stellar, and again, the critical writer is long gone…

In this same post, she also criticized the work of Gail Ingram, saying the information provided by her and Scrubs is regurgitation and ALSO sharing that Gail is where she is now, because she “failed” at other occupations, and now wants to become a social media star. If you will take time to look at Gail’s bio, you will find she never “failed” at anything. So, where did these statements come from?  Now, the comment would have been fine if she had created comments with specific examples. However, to CALL PEOPLE OUT, and name personal names, make inaccurate statements,  and then  fat shaming… it’s not acceptable. What was the purpose of the comments?

Nurses bullying nurses

I get that people have opinions. Opinions are cool, as long as you are not demoralizing, bashing, or offending people personally. Let’s choose instead to be supportive. Even with the situation I mentions about the picture I posted a few years ago. I would have accepted differing opinions. As a matter of fact, one nurse and myself did have civil adult conversation, and we were able to respect each other’s views. The other 2 nurses actually did not see it as an opportunity to respect each other. This is where I drew the line.

What Can We as Internet Savvy Nurses Do?

This behavior of nurses bullying other nurses online is totally unacceptable, and it’s time for nurses bring constructive attention to this issue. I understand now, by bringing some of these concerns public, I now stand to be a target. Note, I haven’t named any names here to call people out specifically for their actions. It’s NOT about WHO writes these types of posts, (because we re all guilty of loose words)  but to bring attention to a problem, and talk about solutions and opportunities.

I normally post on wellness and well-being issues. This subject actually is part of well being. It’s one of the dimensions of the Wellness Inventory Program.  It involves how we communicate, how we accept ourselves, how we feel, sense, and think.

What Does it Take to Be Bullied?

I was having a conversation with Gail Ingram today about this situation. She actually brought up a VERY valid point and it even reminded me of a recent event in my life. It really takes 2 people to have a bullying situation. One is the perpetrator/cyber bully. The other is the victim. So, what happens when the victim refuses to be the victim? It’s actually beautiful! There is NO bullying. That’s right! When you refuse to give time/attention to the one trying to bully, you don’t become a victim! So, even though these comments were directed at her, she didn’t give it any time or attention because she know’s who she is, she is confident in her work,  and she refuses to give her power and energy over to negative comments. POW!

I recently experienced cyber-bullying in the REDDIT forum. I’m a very conversational writer. I don’t generally write in a “scientific peer reviewed” format. I just love to write as if I were talking to you. Some of my articles were shared, and people began to come after me for not writing with “scientific” data. People wrote things directed to me when I commented on a few author’s writings. I decided that was not the forum for me. I’m relational and conversational. I will never enjoy being involved in forums that are so critical. So, I set my boundaries, and didn’t feel the need to justify anything I had written or said. (even though I could have provided scientific data). Their tone didn’t warrant my energy.

So, as a nurse, remember it takes 2 for a bullying situation. It takes the one who wants to say and write all the horrid words. It takes you to be the victim by becoming offended. So the next time someone writes/says something about you.. don’t give it energy. Let it go. Own your power! (that’s good advice for hospital bullying too)

A Word to all Nurses

  • Be intentional in what you post
  • Consider not ever speaking of your employment/co-workers
  • Consider not listing where you work in your social profiles
  • Remember everything you post is retrievable even if you delete it
  • With everything you write, ask yourself if your employer would be pleased or find no fault
  • With everything you write, ask yourself if your state Board of Nursing would find your words harmless
  • Remember as a profession, we are examples and people look to us as role models
  • Could your comments be considered slander
  • Is it true? Is it kind? Is it necessary. Chances are, if it’s not… it doesn’t really need to be said.

Another point to consider is that when you use a platform to speak out behind a screen, you are STILL speaking to REAL people. These are real people with real lives. They live real experiences and they have families. I’m sure Gail’s mom would have been devastated to read exaggerated comments posted about her daughter’s nursing accomplishments. These are real people. We are real people. You are a real person. YOU have families. I’m a mom. I know my nurse/daughter better than anyone. I take her accomplishments to heart, and would really be devastated to see her dealing with situations like this.

My online nurse friend, Renee Thompson, has written a book about Nurse Bullying, and protecting yourself. It’s more geared to bullying within the workplace, but is a worthy read.

 

Nurses: Take the high road. Be examples.

As nurses, it’s time to work together and be supportive of each other. Nurses do behave badly. I wrote this a few years ago about Creating a Genshai Nursing Culture. It’s so far from where we are today. Let’s begin to build up and support each other. Create bully-free zones/boundaries. This post isn’t an attack on individuals. It’s a constructive way to shine light on an emerging opportunity related to increasing access to social media, and how our behavior as a professional should be that…professional. We as nursing professionals need to become cognizant of our behavior, both at work and in our personal lives.

Take Home Lesson: DON’T ALLOW A BULLY TO HAVE POWER OVER YOU! 

Filed Under: Wellness Tagged With: nurse bullying examples, Nurse Hot Topics, Nurse Stress, Nurses, Nurses Behaving Bad, nurses bullying nurses, nurses bullying other nurses, nurses who bully, nursing

June 13, 2013 by Joycelynn

Creating a Genshai Nursing Culture

More and more attention is being brought to the forefront about nurse bullying. This can be peer to peer, doctor to nurse, or patient/family to nurse bullying. Bullying is actually a problem in the nursing world. Many nurses suffer in silence and this can contribute to poor nursing satisfaction scores or poor nursing retention.

The movie, Law of Attraction, discusses bringing attention to what you want and not what you don’t want. Instead of talking about stopping nursing bullying, I’m going to discuss Genshai. Have you ever heard of the word? I hadn’t until this past Christmas when I received a book from a friend titled Aspire. This is a book by Kevin Hall. Kevin has extraordinary insight into words and his book is filled with words that will motivate and change your life.

Genshai is one of those words. Genshai is an ancient word which means you never treat anyone in a manner that would make them feel small, including yourself. I realize this is an idealistic viewpoint that won’t be accepted by all nurses. Some nurses like how it makes them feel to think they are superior and some nurses are just cranky and hate themselves and their job so their discontent is projected onto others.

The movement to start a Genshai culture among nurses will be slow to start. However, like a snowball, this movement in time, will pick up speed and size. Let the culture start with you. Take this idea to your hospital. Buy the book, Aspire. Allow the words to transform how to treat yourself and how you treat others.

My favorite nurse theorist is Dr. Jean Watson. She is the founder of the Watson Caring Science Institute. Dr. Watson developed the Human Caring Theory with 10 Caritas. She also has a Caritas Process to develop helping trusting caring relationships. Take time to explore her website and understand this empowering movement.

My unproven theory on this concept is that if one or two nurses in each hospital could really embrace the Genshai and Caring concepts and introduce them into their facility; then we could in time change the current culture from the bullying environment to one of mutual respect and caring. I’m not naive to believe every nurse is going to embrace these concepts, especially the bully nurses. However, my theory is if enough staff, management, and administration embraced the Genshai and Caring concepts, the bullies would have to get on board and experience an internal change, or their behavior would be so obvious and their behavior would no longer be allowed by management.

I realize management can be part of the problem. With some individuals, even the smallest amount of power brings forth some need to make others feel small. The Genshai concept really addresses these power hungry individuals. There is a difference between requiring employees to do things by the book vs. bullying staff and making them feel small. There are consequences for breaking rules or policies. The consequences can be handed down without emotional bullying attached to it. I remember a manager one time that sent out the most degrading emails to all staff. When addressing a situation as simple as keeping the break rooms clean, there was such a degrading bullying tone as she berated us for a messy break room. Truly, the subject could have been addressed without the degrading tone. She was so over the top with her bully tactics that she was eventually terminated.

What I have outlined is a simple strategy to focus on what we want. We as nurses want an environment where we can pass report on to the next shift nurse without seeing eyes rolled at us because there was something in the continuum of work we weren’t able to get to. We would like to be able to share our pain or concern without fear that a nurse blogger is going to come after us in a social media attack mode.

Like Martin Luther King, I can say “I have a dream”. I have a dream that one day nurses will have a mentally and emotionally safe environment by which to give caring compassionate care. I have a dream that nurses will treat nurses in a way that would not make another person feel small including themselves. The first place to start is with YOU! Don’t treat yourself small. Don’t allow another person to make you feel small. Join me in the movement to start a Genshai environment in the workplace. 

~ Authentically Joycelynn

Filed Under: Nursing Tagged With: Genshai Nursing, Nurse Burnout, Nurses, Nurses Behaving Bad, stress reduction, wellness

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